As the UK's leading social enterprise, we are dedicated to creating inclusive and thriving communities for both customers and employees. Our mission is to hire people, not numbers, and to champion values such as respect, enthusiasm and community spirit.
Role Overview
We are looking for an Infrastructure Engineer with cloud expertise to join our dynamic team. In this hybrid role you will blend responsibilities of an Infrastructure Engineer with those of a Cloud Engineer, ensuring the stability, performance and security of our IT infrastructure while driving innovation through cloud adoption and automation. You will work across on‑premises and cloud environments, support critical systems, and lead infrastructure transformation projects.
You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role: 3 days per week in the office and 2 days from home.
Key Responsibilities
* Design, build and maintain secure, scalable, and resilient infrastructure solutions across cloud and on‑premises platforms.
* Troubleshoot and resolve complex technical issues, acting as a 3rd/4th line escalation point.
* Lead infrastructure upgrades, migrations and deployments with minimal disruption.
* Develop and maintain comprehensive technical documentation, including build guides and topology diagrams.
* Collaborate with cross‑functional teams to deliver high‑quality, cost‑effective solutions.
* Ensure compliance with security standards and conduct vulnerability assessments.
* Provide warranty and post‑deployment support, ensuring a smooth transition to operations.
* Mentor and upskill the IT Service Desk and junior engineers.
Skills & Experience
Essential
* Proven experience in IT infrastructure engineering and cloud environments.
* Strong knowledge of Exchange, Azure, PowerShell, Citrix, SQL, Windows Server, Azure SSO, Azure IaaS, Azure PaaS, Azure Networking and Microsoft 365 (SharePoint, Teams Voice, Syntex, Purview, Sentinel).
* Expertise in virtualization, networking, storage and server technologies.
* Excellent troubleshooting and root‑cause analysis skills.
* Strong communication and documentation abilities.
Preferred
* Familiarity with hybrid‑cloud environments and server‑less architecture.
* Previous experience in a similar enterprise‑scale environment.
Benefits
* 27 days holiday plus all bank holidays.
* Option to buy/sell up to 5 days of annual leave each holiday year.
* Life assurance cover.
* Free healthcare cashback plan and discount vouchers for optical, dental, physiotherapy and GP services, plus 24/7 access to remote GP services.
* Sponsorship for study and professional qualifications (up to 4 study days).
* Pension scheme matched up to 7 % and life assurance (4 times annual salary).
* Free gym membership at all Places gyms (Chesterfield, Corby, Hinckley, Preston, Sheffield & Telford).
* Access to Places Rewards, offering shopping discounts, in‑store vouchers, reloadable e‑cards, cashback on online purchases and exclusive offers.
Equal Opportunities
We are committed to creating an inclusive and accessible recruitment process. We guarantee an interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria. We also operate a Disability Confident scheme (Level 2) and support the Armed Forces Covenant and Neurodivergent applicants under the Equality Act 2010.
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