Join the IT Business Systems team at Buro Happold as a Test Manager. This person can be based in our Bath or London office on a hybrid working model.
As part of our continued digital transformation journey, we are looking for an experienced IT Test Manager to join our team.
This role will play a key part in establishing and leading a scalable testing capability that supports the successful delivery of strategic enterprise systems and business transformation initiatives. Working across programmes involving ERP, CRM, Finance, and HR platforms, you will help ensure quality, governance, and delivery assurance are embedded throughout the project lifecycle.
This is an exciting opportunity for someone who enjoys building capability, improving delivery standards, and driving best practice within a complex global environment.
About The Role
As IT Test Manager, you will be responsible for defining and implementing the testing strategy across enterprise business systems programmes within the IT PMO function.
You will establish governance frameworks, testing standards, and delivery assurance processes that support both project delivery and operational stability. The role combines strategic oversight with hands‑on leadership, ensuring testing activities are scalable, efficient, and aligned to evolving business needs.
You will work closely with programme managers, project teams, IT leadership, third‑party suppliers, and business stakeholders to coordinate testing activities, improve delivery quality, and drive continuous improvement across the organisation’s testing practices.
The role will also lead the introduction and enhancement of automation frameworks, tooling, reporting standards, and test operating models to support a modern, effective testing capability.
Key Responsibilities
* Define and implement the enterprise testing strategy aligned to business systems and transformation programmes
* Establish testing governance frameworks, standards, QA processes, and delivery assurance practices within the IT PMO
* Act as a key quality and readiness gate across programmes and projects
* Build and develop a scalable centralised testing capability supporting enterprise systems delivery
* Introduce and standardise testing methodologies across Agile, Waterfall, and hybrid delivery environments
* Define and track quality KPIs, reporting metrics, and testing dashboards
* Lead the implementation of automation frameworks and testing tools
* Support continuous testing practices and integration with delivery and release pipelines
* Oversee test planning, execution, defect management, and reporting activities
* Ensure appropriate coverage across functional, integration, UAT, data migration, and non‑functional testing
* Manage third‑party vendors, systems integrators, and testing partners
* Engage senior stakeholders across IT and business functions, providing clear communication on quality risks and delivery readiness
* Build, mentor, and lead a high‑performing testing team while promoting a culture of continuous improvement
About You
You will bring proven experience leading testing activities within enterprise IT and business systems environments, ideally within a PMO, transformation, or large‑scale delivery function.
You will have experience establishing or maturing testing capabilities and will be comfortable operating across both strategic governance and hands‑on delivery activities.
We are looking for someone with:
* Proven experience as an IT Test Manager, QA Manager, or Test Lead in enterprise environments
* Strong experience delivering testing across ERP, CRM, Finance, and HR systems
* Experience working across Agile and traditional project delivery methodologies
* Knowledge of test automation frameworks and modern QA tooling
* Familiarity with tools such as Selenium, Cypress, Playwright, JIRA, TestRail, Azure DevOps, or similar platforms
* Strong understanding of governance, reporting, and delivery assurance practices
* Excellent stakeholder management and communication skills
* The ability to influence teams and drive improvements across delivery practices
* A collaborative and pragmatic approach with strong organisational and leadership capability
Relevant certifications such as ISTQB, Agile, Scrum, or DevOps qualifications would be advantageous.
What we Offer You
* Hybrid working arrangements
* Attractive salary and benefits package
* Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements
* Generous company pension scheme
* Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts
* Enhanced parenthood leave policies
* 3pm finish on the last Friday of the month
* A strong commitment to your continuous development
* Entitlement to two memberships to professional bodies or subscriptions
* A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities
* An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional
Equal Opportunities
We are committed to diversity and inclusion. We are working to change the lack of representation of marginalised groups in the built environment and we encourage applications from all backgrounds.
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