Join a leading removals company in Aylesbury Buckinghamshire as a Branch Manager, where you’ll oversee daily operations, drive team performance, and ensure client satisfaction. This is a fantastic opportunity for an experienced relocations professional to lead a branch in the dynamic moving industry.
Key Responsibilities:
* Overseeing daily branch operations for residential and commercial removals.
* Managing and motivating removals crews, drivers, and office staff.
* Ensuring compliance with health and safety, company policy, and transport regulations.
* Developing and maintaining removals customer relationships.
* Managing P&L and budgets, ensuring branch profitability.
* Coordinating logistics and scheduling of removals.
* Handling escalations and resolving service issues.
* Recruiting, onboarding, and training new removals team members.
* Ensuring equipment, vehicles, and resources are well maintained.
* Monitoring KPIs and implementing improvement strategies.
* Supporting removals sales teams with quoting and job assessments.
* Collaborating with head office on strategic growth initiatives.
Key Skills & Experience:
* Proven management experience in the removals or relocation sector.
* Strong leadership and team management skills.
* Ability to manage budgets and branch-level finances.
* Excellent customer service and communication abilities.
* Knowledge of UK transport and logistics regulations.
* Organised, with strong problem-solving skills.