Are you an IT enthusiast looking to take your first steps as an apprentice in the industry? This could be just the role for you!
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Baltic Apprenticeships and Ripon Grammar School are delighted to be recruiting an IT Support Apprentice! Classed as the Top State School in the North by The Sunday Times, and one of the UKs leading grammar schools, Ripon Grammar School offers both day and boarding education for their students, pride themselves on being not only a place of learning, but a community! Based in Ripon, the ideal candidate is someone who has the confidence to work with both staff and students alike.
In this role, youll work towards your level 3 IT Support qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
Unpack, configure and rollout new ICT equipment (software and hardware) as directed by Systems Manager.
Diagnose and resolve day-to-day problems relating to computer equipment and software in a timely manner via the schools helpdesk system.
Provide friendly and efficient first line support for networking and application issues.
Deliver hardware and resources to work areas and classrooms as required.
Install, configure and support audio-visual equipment and requests.
Assess physical security requirements to protect against loss of data and equipment
Work to and give guidance to others on the use of ICT and the ICT acceptable use policy.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge
Experience with Windows 10 Computers and associated hardware.
A passion for technology.
The ability to work under direction and independently and to use initiative but within the ethos of the school.
To embrace change positively and work to further improve practices and systems.
Reliable, honest and trustworthy.
To be committed to safeguarding and promoting the welfare of children and young people and follow the safeguarding policy.
Knowledge of AV Systems.
Grade GCSE 4 in Mathematics & Grade GCSE 5 in English
Salary, Hours?&?Benefits:
£24,796 per annum.
8:30am-4:30pm Monday to Thursday, 4pm finish on Friday
28 Days Holiday plus Bank Holidays
Cycle to work scheme
Access to a contributory local government pension scheme and other additional staff benefits
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT.
Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
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