CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,
We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement.
The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.
The skills and experience we are looking for:
1. Hands-on experience using Salesforce as the core product platform (essential)
2. Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
3. Experience in internal business operations and process improvement
4. Proven background in product delivery - from discovery to release
5. Familiarity with Agile ways of working and product backlog management
6. Strong communication skills, both written and oral.
Working pattern: Hybrid - 1 day per week in the Cardiff office (or 2 days every fortnight).
Alongside the salary, the benefits include:
7. 10% employer pension contribution
8. 25 Days annual leave, plus public holidays
9. Life assurance 4x annual salary
10. Flexi-time
11. Health and wellness schemes
12. Cash back opportunities available from a wide range of retailers
13. Employee Assistance Programme
14. Free on-site car parking
15. Paid volunteering leave
16. Excellent continuous professional development
17. Flexible benefits allowance at 1.5% of your annual salary
You'll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to (see below) for more information.
CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,
RSG Plc is acting as an Employment Agency in relation to this vacancy.