Overview
Join to apply for the Holiday Home Sales Administrator role at Parkdean Resorts
Be Part of the Team Bringing Holiday Home Ownership to Life! Are you the type of person who loves getting stuck into the details and making sure everything runs smoothly? As a Holiday Homes Sales Administrator at Parkdean Resorts, you’ll be the friendly, organised smile maker, working behind the scenes to make holiday dreams come true. From coordinating sales and payments to ensuring holiday homes are ready to hand over, this is a role where no two days are the same. You’ll be at the centre of the action—supporting the sales team, keeping things on track, and making sure every customer experience is seamless and memorable. If you’re a people person who thrives on organisation, we’d love to hear from you!
Why Parkdean Resorts? Besides the one-of-a-kind team culture and stunning locations across the UK, you can expect the chance to work with the UK's largest holiday park organisation.
What you will be doing
* Keep the sales office tidy and friendly and always reply to customers quickly and professionally. Use checklists, track payments, and flag any issues early to keep everything running smoothly.
* Working closely with Central Support, handle documents, payments, and holiday home listings with care—accuracy makes all the difference.
* Guide private buyers from their first question to their new keys, and make it feel easy.
* Make sure stock, prices, and data stay fresh and spot-on in Salesforce.
* Get holiday homes ready—connections, safety tests, clean-up—and hand them over like a pro.
* Maintain system data integrity on the main CRM and supporting systems.
* Communicate with contractors and other business stakeholders.
Qualifications / What we’re looking for
* A people person who thrives on organisation and enjoys coordinating multiple tasks to keep things running smoothly.
* Comfort with handling documents, payments, and listings with care and accuracy.
Benefits
* The chance to develop your skills and boost your career across our 56 parks – training at our Holiday Home Sales Academy.
* Awards and incentives, including luxury trips abroad and exclusive UK getaways.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A team member discount of 30% on food, drinks and leisure activities.
* Discounts on brands like Hello Fresh and gym memberships.
* Employee Assistance Programme with a 24/7 confidential helpline for counselling and support.
Policies
Parkdean Resorts is committed to safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to create an environment where people feel safe to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Travel Arrangements
Location notes: Dorchester, England, United Kingdom; South West, England, United Kingdom; Mere, England, United Kingdom; Theale, England, United Kingdom; Trent, England, United Kingdom; Yeovil, England, United Kingdom; Dorset, England, United Kingdom. These entries reflect job postings in multiple locations over time.
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