Job Title: Deputy Phlebotomy Manager
Location: Basildon and Southend University Hospitals and community locations within the Mid and South Essex area
Salary: £31,049 - £37,796 per annum
Job Type: Full Time, 6 Month Fixed Term Contract
We are looking for a Deputy Phlebotomy Manager to support a safe, efficient, and patient-focused phlebotomy service. In this role you will assist the Department Manager with day‑to‑day coordination and staff supervision, drive service improvements, and ensure operational continuity.
Key Responsibilities
* Support the Phlebotomy Manager in overseeing daily operations and service delivery.
* Supervise and coordinate the phlebotomy team.
* Oversee daily staffing and department rota management, ensuring appropriate staffing and skill mix.
* Act as the lead in the absence of the Phlebotomy Manager.
* Ensure adherence to clinical governance, infection prevention, and health & safety standards.
* Monitor service performance and patient experience.
* Assist in implementing policies, procedures, and quality improvement initiatives.
* Support recruitment and ongoing development of staff.
Essential Skills and Experience
* Level 6 Qualification or equivalent experience in a supervisory role.
* Computer literate with a good working knowledge of office applications.
* Substantial experience in a healthcare setting.
* Proven experience of people management.
* Ability to prioritise the demands of a changing workload.
* Good verbal and written communication skills.
* Highly visible, compassionate leader with values that align with Synlab.
* Ability to work accurately under pressure, manage time, and prioritise workload.
* Ability to work on own initiative as well as under the direction of the Phlebotomy Manager.
* Ability to apply knowledge to workload and demonstrate analytical skills.
* Experience of KPI monitoring and performance related workflow skills and tools.
* Full UK driving licence and access to a motor vehicle for business use.
* A positive role model who inspires, motivates and empowers others.
Desirable
* Management/Leadership qualification or equivalent experience.
* Certified Phlebotomist training.
* Effective time management skills.
* Basic CPR and First Aid Certification.
* Understanding of medical terminology and medical and scientific awareness.
* NHS work experience.
* Experience of working within a multi‑disciplinary team.
* HR recruitment and staff selection skills.
* Experience of performing appraisals and probation processes.
* Ability to progress change management.
* Project management experience.
* Working knowledge of QPulse or similar quality management system.
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