Home Care Hire is a specialist provider of mobility and medical equipment, serving individuals, care homes, and healthcare professionals. We pride ourselves on delivering high-quality products with a personal touch. As we grow, we're looking for a confident, organised individual to be the first point of contact for customers and provide vital support to our leadership team.
We are seeking a diligent and organised Sales Assistant to join our team. This a temporary to permanent position and primarily performed remotely. The role requires excellent communication skills, proficiency in various software applications and a strong ability to manage multiple tasks efficiently. The environment can be fast-paced, the induction period will be intensive and renumeration will be heavily based on performance. The successful candidate will be provided everything they need to thrive, work in an environment where respect is paramount and be well rewarded.
Responsibilities
You will play a pivotal role in our success by
· Being a primary point of contact for inbound customer enquiries, relaying product and service information and ultimately closing sales.
· Managing the multiple tasks involved with onboarding a customer and ensuing they receive the equipment at the agreed time.
· Scheduling delivery and collection rotas for our engineering team.
· Managing day to day email traffic.
· Managing and maintaining office files, documents, and records in an organised manner.
· Preparing reports, invoices, receipts, and correspondence as required.
· Performance of ad-hoc tasks as requested by the company directors.
Skillset
We are seeking a driven a highly motivated and focused Sales Advisor who
· Has an excellent telephone manner, while also showing empathy, and ideally a track record of closing sales over the phone.
· Is technology and system savvy, and can manage multiple systems (training provided)
· Has an aptitude to read (and improve) documentation to quickly understand new concepts and processes.
· Shows initiative in learning about products & markets
What we offer
After successfully completing 4 weeks of training in our Oxford office, you can work remotely.
A generous 30 days holiday, including Bank Holidays.
No cold calling or need to hard sell.
Working Hours:
Monday to Friday (3 fixed days out of 5 days, tbd): 8am – 8pm)
Twenty weekends per year: 9am-4pm (phone responsibilities only, non-deskbound)
Job Types: Full-time, Temp to perm
Pay: £30,000.00-£36,000.00 per year
Benefits:
* Work from home
Work Location: Hybrid remote in Oxford OX2 7NY