Receptionist / Gym Assistant - Fitness Industry Opportunity
Feel Fit Gym is seeking a driven and enthusiastic Receptionist/Gym Assistant to join our growing team. This role is ideal for someone currently studying or pursuing a career in the fitness industry and looking to gain hands on experience in a dynamic gym environment.
About the Role
As the first point of contact for our members and visitors, you will play a key role in delivering excellent customer service and supporting the day to day operations of the facility. Responsibilities include:
* Welcoming members and visitors at reception with a friendly and professional approach
* Handling membership enquiries and promoting membership sales
* Answering phone calls and responding to gym related queries
* Assisting with tours, trials, and ensuring a positive member experience
* Maintaining cleanliness and organisation of gym equipment and surrounding areas
* Processing payments in line with company procedures
* Supporting initiatives to help drive revenue and business growth
* Carrying out key holder duties, including opening and closing the facility
Requirements
* Level 2 fitness qualification (required) or currently working towards one
* Previous experience in reception, sales, or customer service (desirable)
* Confident, proactive, and a strong team player
* Excellent verbal communication skills
* Computer literate
* Ability to use initiative and contribute ideas
* Reliable, punctual, and flexible with working hours
Incentives & Benefits
* Unlimited access to Oxford Martial Arts Academy and Feel Fit Gym facilities
* Family and friends membership discounts
* Pension scheme
* Valuable experience within the fitness industry and opportunities for development
Job Types: Full-time, Part-time
Pay: From £11.50 per hour
Benefits:
* Employee discount
* Gym membership
Work Location: In person