General Office Administrator (Two Positions Available) Location: Cranleigh, Surrey, United Kingdom Job Overview We are seeking two friendly, motivated, and adaptable General Office Administrators to provide high-quality clerical and administrative support for our specialist school and college. This is a key role in the smooth running of the school office, requiring a proactive, "hands-on" approach. The Trust supports students aged 5-19 with complex learning disabilities and severe social communication and behavioural issues. * Contract 1 (42 Weeks): Term Time 15 Days. Actual salary: £22,767 - £24,184 per year. * Contract 2 (52 Weeks): Year-Round. Actual salary: £24,562 - £26,090 per year. * Hours: Full-time, 37.5 paid hours per week (8:30 am - 4:30 pm), Monday to Friday. * Bonus: An additional £1,000 Retention Bonus is offered. Key Responsibilities * Provide high-level administrative support to the school leadership team and staff. * Manage and update school records, utilizing SIMS (School Information Management System) or a similar platform. * Handle all general inquiries, including answering phone calls and emails from parents and visitors. * Assist with the preparation of reports, letters, and communications. * Accurately record comprehensive notes during Annual Review meetings to support students' EHCPs. * Manage student data, admissions, and attendance records. * Organise meetings, appointments, and events. * Provide cover for the school Receptionist on the front desk when required. * For the 52-week position only: Provide administrative support for the admissions process and the fundraising team. Required Skills and Experience * Experience: Proven experience in an administrative role is necessary; experience within an educational setting is advantageous but not essential. * Technical Skills: Familiarity with SIMS or a strong willingness to quickly learn a new system. * Communication: Excellent communication skills with a friendly, confident, and professional attitude. Must be confident communicating with staff, external agencies, and prospective parents, and have empathy for the needs of our students. * Qualities: A reliable team player who is flexible, enthusiastic, and possesses strong organisational skills. * Resilience: Must possess the physical, mental, and emotional resilience required for this specialist setting. * Transport: Own transport is desirable due to the rural location. Benefits and Support * £1,000 Retention Bonus: Paid across the first 18 months of employment. * Paid Holiday: 25 days holiday plus public holidays paid. * Wellbeing Package: Life insurance and Medical Cashplan, plus access to a 24/7 Employee Assistance Service (counselling and professional support). * On-site Perks: Free hot lunch during term time, provided by our in-house catering team. * Development: Annual performance-related pay progression, 1:1 mentoring, and CPD training. * Mandatory Training: Full Safeguarding and Team Teach positive behaviour support training provided as part of your induction. * Transport: Ample free car parking on-site