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Part-time office assistant

West Drayton
Supernet UK Limited
Office assistant
£64,000 - £65,000 a year
Posted: 18 September
Offer description

About Us

We are a family-owned business with established operations in both the United Kingdom and Hong Kong, specialising in IT, data, and network services. Our work spans multiple regions, supporting both business and private clients with reliable technology solutions, secure communications, and administrative support.

As we continue to grow our presence across the UK and Europe, we are looking for a part-time Office Assistant to join our Heathrow office and help manage daily administrative tasks, customer enquiries, and light operational support.

Job description

We are looking for a reliable and organized part-time Office Assistant to join our small office in Heathrow. This role is ideal for someone who enjoys working in a supportive environment with flexible hours, perfect for parents or those looking for part-time work during school hours.

You will be responsible for mail and parcel handling, booking travel arrangements, basic admin tasks, and email communication. Some light sales follow-up work may also be required (training provided).

Key Responsibilities:

* Receive, sort, and forward mail and parcels
* Manage emails and administrative tasks
* Handle basic IT, data, and network service enquiries
* Assist with booking travel arrangements for business and family travel
* Support sales follow-up activities (email and phone)
* Coordinate with Asia-based team members via WhatsApp or Telegram when required
* Maintain accurate records and logs for internal reference

Requirements:

* Strong communication skills in spoken and written English (Cantonese or Mandarin beneficial but not essential)
* Basic IT knowledge (email, spreadsheets, online portals; training provided where necessary)
* Good organisational skills with attention to detail
* Friendly, professional manner with a proactive approach
* Able to work independently with minimal supervision
* Prior office/admin experience preferred but not essential

What We Offer:

* Stable Monday–Friday schedule (10 AM–2 PM)
* 20 hours working hours per week
* Friendly and supportive work environment
* On-the-job training for travel bookings and sales follow-up tasks
* Free on-site parking (if applicable)

Job Type: Part-time

Pay: £12.50 per hour

Expected hours: 12.5 – 14 per week

Benefits:

* Free parking
* Language training provided
* On-site parking

Experience:

* Office Assistant: 1 year (preferred)

Work Location: In person

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