Overview
Morrisons Fort William, Scotland, United Kingdom
Morrisons Fort William, Scotland, United Kingdom
We’re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day. With a passion for Fresh Food and a keen eye for details, our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers.
You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.
Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
About you
Whether it\u2019s previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What do we need from you?
Responsibilities
* Lead and empower colleagues to always put the customer first and deliver outstanding customer service
* Listen and respond to our customers feedback and react accordingly
* Ensure market leading availability across the store.
* Work with the other Managers in store to lead a supportive and performance driven department
* Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
* Deliver training to ensure team have the capability and confidence to deliver their role
* Enable colleagues to work with confidence across various departments
* Identify and develop talent within the department
* Build effective relationships with other operating departments
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
* Take a leadership role within the store
* Ensure resource is planned thoroughly
What we need from you
* Experience of managing a team in a fast paced environment
* You will need to be a great communicator who can share knowledge, experience and best practices
* You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
* You must be adaptable to change, whilst being able to challenge effectively
* As a Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management
* Industries
* Retail
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