Liver Health Checks and HCC Surveillance Pathway Navigator
Job Overview
Are you passionate about data management and can relate to patients on a daily basis? Then you could be what we are looking for. This is an exciting and responsible role working within the liver surveillance programme.
The post holder will coordinate the care and monitor surveillance pathways for patients with cirrhosis enrolled in Hepatocellular Cancer Surveillance at UHB and across the West Midlands ODN network. The post holder will also have a specific focus to provide direct support for patients to maintain engagement in surveillance pathways ensuring they receive surveillance scans on schedule.
Main Duties of the Job
Key deliverables include work to facilitate a smooth patient journey, ensuring that co-ordinated and streamlined administrative processes revolve around patients identified as eligible for cancer surveillance following a screening fibro scan in Liver Health Checks clinics across the network.
The Pathway Navigator will support the patient journey by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.
The liver navigator submits monthly data to the West Midlands Cancer Alliance (WMCA). This registry includes patients with liver cirrhosis, ensuring they are compliant with their recommended surveillance. The liver surveillance navigator communicates directly with patients to remind them of upcoming appointments, scans, and blood tests, while actively encouraging attendance and compliance. Non-attendance (DNAs) or non-compliance issues are escalated to the CNS for further action.
The liver surveillance navigator and CNS also manage the ArdenGem Hepatitis C registry, which ensures national capture of patients, allowing the Trust to receive Blueteq payments for high-cost drugs. This registry has grown significantly as a result of the expanded work outlined above.
Person Specification
Experience
* Previous experience of working in an NHS/Healthcare clinical setting
* Evidence of good communication skills with both patients and clinicians
* Knowledge of cancer provision within the NHS, including an understanding of cancer waiting times standards.
* Experience of multi-professional working
* Experience of inputting and interpreting data
* Knowledge of medical terminology
* Experience of working with patients and carers
* Experience of coordinating patient pathways
* Knowledge of cancer treatments, interventions and terminology
* Awareness of the importance of confidentiality and discretion
* Ability to adapt behaviour to changing circumstances
* Reliable, approachable, demonstrates empathy, values diversity and difference, operates with integrity and openness
* Knowledge of Cancer Waiting times and Cancer Outcomes and Services
* Understanding of the Hepatitis C trust / British Liver Trust and their roles across the UK.
* Experience of supervision
Qualifications
* GCSE or equivalent to Level 2 Functional Skills Maths & English
* Evidence of continuing professional development
* NVQ 3 or equivalent
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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