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Trade sales and service apprentice

Ammanford
Howdens
Service
Posted: 12 October
Offer description

Overview

Join Howdens as a Trade Sales and Service Apprentice. This 13-month apprenticeship combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider. Howdens is a leading apprenticeship employer in the UK, recognised among the Top 100 Apprenticeship Employers since 2022.


What You’ll Do

* Follow a structured development programme across key depot areas, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.
* Be supported throughout by your Depot Manager, a dedicated mentor, and the in-house Learning and Development team to grow in confidence and capability.


What You’ll Gain

* Develop skills, experience, and confidence to succeed in a trade counter environment and with trade customers on various channels.
* Learn to deliver exceptional service, build relationships with trade customers, and identify new sales opportunities to support depot growth.
* Gain product knowledge for kitchen, bedroom, and joinery ranges and understand stock control and health and safety regulations.
* Work within a close-knit team in a fast-paced depot setting and develop communication skills.
* Progress toward completing your Level 2 Trade Supplier Apprenticeship, including English and Maths if required.


Future Career Pathways

* Trade Counter Salesperson
* Business Developer
* Kitchen Sales Designer
* Depot Management Roles


What We’re Looking For

* Strong attention to detail and commitment to doing things well
* Great communication skills and a customer-focused mindset
* A proactive attitude with the ability to work independently and use your initiative
* Good organisation and time management
* A genuine interest in developing your skills and growing your career
* The right to work in the UK


The Apprenticeship Programme

* Apprenticeship Standard: Level 2 Trade Business Apprenticeship
* Duration: Typically 13 Months
* Training: A mix of on-the-job experience and off-the-job learning
* Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
* Qualifications: Essential Skills in English and Maths (if needed)


Rewards And Benefits

* £15,704 annual salary
* Paid holiday entitlement
* A matched contribution pension scheme
* Team incentives and social events
* Generous staff discount on Howdens products


About Howdens

Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships. If you need adjustments to our recruitment process, email apprenticeships@howdens.com with the job title and location, and we’ll be happy to help.

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