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Service support manager

Leatherhead
Optima Recruitment
Support manager
Posted: 11 June
Offer description

Job Description

* Based in Leatherhead (Office-Based)
* Circa £40,000 per annum
* Full-Time, Monday - Friday
* 25 days holiday plus bank holidays

Our client is seeking an experienced Operations Manager to lead their team. Responsible for overseeing the day-to-day running of the department including managing 3 staff, managing a fleet of vehicles, maintaining client relationships and scheduling work.

Key Responsibilities:

* Lead and manage a small team (2-3 office-based staff).
* Oversee and coordinate a fleet of vehicles
* Plan and manage daily jobs / schedules
* Organising vehicle delivery routes, co-ordinating logistics
* Build and maintain strong client relationships
* Manage client accounts including invoicing, payments, and service queries
* Ensure smooth day-to-day operations of the department
* Liaise with other departments to ensure operational efficiency

Requirements:

* Proven experience in operations and logistics
* Strong leadership and people management skills
* Excellent organisational and multitasking abilities
* Competence in account and invoice management
* Effective communication and customer service skills
* Proficient in standard office software (e.g., MS Office, scheduling tools)

What We Offer:

* Competitive salary around £40,000 per year
* Opportunity to lead a dedicated team in a well-established business
* Office-based role in a friendly and professional environment

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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