Overview
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a crucial role in providing excellent customer service, ensuring the shop runs smoothly, and creating a welcoming environment for all customers. This position requires strong communication skills and the ability to work effectively in a team. English speaking is essential and the ability to engage in casual conversation with customers.
The required working hours are 12pm-3pm, 6 days a week.
Station News is a small convenience store outisde Inverness train station. We are located on Union street opposite harry gows. We sell cigarette, tobbacco, vapes, soft drinks, crisps and groceries.
You kust have the right to legally work in the UK. We do not provide sponsorships.
Responsibilities
* Greet customers warmly and assist them with their inquiries. Be polite friendly and chatty with customers.
* Maintain an organised and tidy shop environment, ensuring products are well-displayed.
* Process transactions accurately using the till system.
* Restock shelves and assist with inventory management. Have physical strength to carry stock up and down into the storage area using a ladder. Keep the shop fully stocked.
* Report stock shortages and issues to the manager.
* Provide product information and recommendations to customers.
* Handle customer complaints or issues with professionalism and empathy.
* Collaborate with team members to achieve sales targets and enhance customer satisfaction.
* Look neat, tidy and presentable.
Qualifications
* Previous experience in retail essential.
* Strong communication skills in English.
* Ability to work effectively as part of a team while also being self-motivated.
* Excellent interpersonal skills with a friendly and approachable demeanour.
* Flexibility to work varied shifts, including weekends if required.
* Join us as a Shop Assistant and contribute to creating an exceptional shopping experience for our customers
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 18 per week
Work Location: In person