Play Worker (Casual) - Hampden Park Sports Centre - Eastbourne, East Sussex Hours: Up to 20 hours per week (Day time, Evenings & Weekends during Half Term) Contract Type: Casual Closing Date: 15/05/2025 Job Description The Wave Team has considerable experience in the management of all aspects of community leisure, such as managing leisure centres (wet and dry), operating dual use sites (for example, schools and colleges), running sport and physical activity programmes (both indoor and outdoor). The key purpose of this post is to ensure that our employees endeavours to provide a smooth and fun play scheme experience, maintaining and upholding the ‘Wave’ standards set to all children and parents, who come away with a high level of satisfaction from our service. Our employees work together as a team, working in line with the expectations set by external bodies (Ofsted), the DSL (Designated Safeguarding Lead), and members of the management structure to ensure effective customer service, enthusiasm, and pride in the work we do is delivered. Summary of Main Duties: The priorities of the play worker are: To provide a fun, friendly and efficient service to all customers. To pro-actively engage with children of different ages and abilities to ensure a fantastic time throughout and enable them the ability to try something new. To respond positively to parental requests and adapt to individual needs based on information given and approved by room leaders, DSL, and management. To show enthusiasm and be enthusiastic throughout the play scheme experience. To be respectful, mindful, and humane towards customer circumstances and aid the customer in any situation. To offer effective communication to staff, public and management. Knowledge on the different types of safeguard issues such as FGM, Prevent and Criminal Lines- trained first if no previous experience. Other Duties To carry out other duties as required. To adhere to Wave Active Limited’s policies and procedures Personal Specification Good interpersonal skills. Can show contingency skills Ability to remain calm, composed, and courteous under pressure and in general circumstances. Excellent observation and awareness skills Quick reaction in dangerous situations Quick reaction to avoid risks and hazards before they arise! Driven and Enthusiastic Passion for providing exceptional service Passion for engaging with children Team Player who takes pride in their role Recording accidents and incidents clearly and correctly Consult with the children to plan activities and ensure that play meets the full range of children’s individual and group needs.