Join Our Team as a Customer Services Assistant!
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we want you to help us deliver an exceptional customer experience at Chartwells! This part-time role is contracted for 12.5 hours per week and offers a fantastic opportunity to be part of a vibrant team.
As a Customer Services Assistant, you’ll be contributing to a friendly and enthusiastic team in a fast-paced setting. We believe in investing in our people, celebrating individuality, and recognizing those who go above and beyond. Ready to bring your spark to Chartwells?
Please note: This role is contracted for 42.6 weeks per year.
Your Key Responsibilities
* Prepare delicious, high-quality food that delights our clients and customers.
* Create attractive food and counter displays.
* Represent Chartwells and maintain a positive brand image.
* Handle cash and operate the cash register.
* Comply with Food Handling & Hygiene standards.
* Adhere to Health & Safety regulations.
What We’re Looking For
Our ideal Customer Services Assistant will:
* Have an enthusiastic can-do attitude.
* Display a passion for delivering excellent customer service.
* Be an excellent team player.
* Arrive equipped with a desire to succeed in your role.
* Thrive under pressure.
* Demonstrate outstanding timekeeping and reliability.
* Have a safety-first mindset.
* Possess experience in a similar catering-related role (not essential).
About Chartwells
As part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over 25 years, we’ve focused on helping those in education build strong bodies, sharp minds, and lead long, healthy lives. Each week, we serve millions of nutritious and delicious meals to pupils and students across primary and secondary schools, academies, independent schools, colleges, and universities throughout the UK.
We are committed to safeguarding and promoting the welfare of children. All employees are expected to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974, and we ask applicants to declare all previous convictions and cautions to assess their suitability to work with children.
Our Commitment to Diversity
Compass Group UK&I is dedicated to fostering an environment where every individual can truly be themselves at work. We believe in equal opportunities for career advancement and strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!