Better places, thriving communities.
Join Mitie – the future of high‑performing places
Facilities Manager
Location: West Yorkshire
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are looking for a Facilities Manager to take overall responsibility for the delivery of hard and soft FM services, ensuring contractual compliance, operational excellence, and continuous improvement across the site. This role plays a key part in managing service delivery, people, suppliers, and financial performance, while maintaining the highest standards of health, safety, and environmental compliance.
Responsibilities
* Take overall responsibility for the delivery of hard and soft FM services in line with contractual requirements and KPIs.
* Manage and monitor Service Level Agreements, ensuring work orders, defects, PPMs, and priorities are actioned correctly.
* Provide operational support to the contract, including budget management, performance monitoring, and reporting.
* Build and maintain effective working relationships with clients, Mitie colleagues, contractors, and key stakeholders.
* Ensure full compliance with statutory requirements, health & safety, environmental systems, COSHH, and risk assessments, keeping all records up to date.
* Prepare, manage, and action audits, reports, energy and utilities monitoring, and compliance documentation.
* Attend and contribute to weekly, monthly, and client review meetings.
* Lead, mentor, and develop team members, ensuring inductions, training, PADPs, and contractor controls are completed and documented.
Qualifications
* GCSE standard in English and Maths (or equivalent).
* IOSH qualification (desirable).
* Proven ability to manage service delivery, teams, suppliers, and stakeholders.
* Strong communication skills with the ability to engage at all levels.
* Excellent time management and ability to work under pressure.
Benefits
* A key leadership role within a leading facilities management organisation.
* Opportunities for professional development and career progression.
* Collaborative, supportive environment encouraging continuous improvement.
* Access to flexible lifestyle benefits platform, Choices.
* Virtual GP support and financial wellbeing assistance.
* Cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions.
* Recognition through Mitie Stars and cash prizes up to £10,000.
Equal Employment Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zehdan Raja at zehdan.raja@mitie.com.
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