Join our client as a Customer Support Executive in Ramsgate! Manage key accounts, resolve queries, schedule orders, and build lasting relationships. Competitive pay, pension, life assurance, on-site parking, EAP & career growth. Apply now for this exciting opportunity! Customer Support Executive Ramsgate Full-time, Permanent Benefits: Competitive salary, pension scheme, life assurance, on-site parking, employee assistance programme, career development opportunities Why join our client? Our client is a global leader in engineering solutions with a strong reputation for quality, innovation, and customer focus. You’ll be part of a friendly, collaborative team dedicated to delivering exceptional service and building lasting client relationships. The role We are seeking a proactive Customer Support Executive to manage and develop assigned customer accounts, ensuring quality, cost, and delivery targets are met. This is a varied position combining account management, order scheduling, problem-solving, and customer relationship building. Key duties * Build and maintain strong customer relationships * Manage account queries and warranties * Schedule orders and liaise with the Commercial Manager * Resolve technical issues between workshops and customers * Provide OTD performance updates * Maintain gross margins on accounts * Prepare customer status reports * Raise work orders and manage d...