## Senior Specialist, Client ProcessingGreater Manchester, United KingdomAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.We’re seeking a future team member for the role of Senior Specialist, Client Processing. This role is in Manchester.In this role, you’ll make an impact in the following ways:* Record and reconcile settlement posting and positions between our in house system and the real world* Build strong and detailed System and Process knowledge to resolve complex reconciliation issues between systems.* Ensure all settlement queries are accurately allocated and responded to* Review and publish settlement fails and reconciliation reporting showing excellent attention to detail and foresight* Build and maintain good relationships with various external Custodian, Agent Banks, CSD’s and CCP’s* Work closely with internal teams to provide excellent client service* Foster good internal relationships to ensure that issues are dealt with timely and accurately* Monitor resolution of breaks and challenge and escalate when necessary* Completing root cause analysis of errors within settlements departments to identify appropriate solutions* Cross train other team members as required to ensure full task coverage* Demonstrate Risk Management awareness and escalate accordingly* Understand and monitor the department operational controls and procedures to keep up to date* Provide administration functions such as Mailbox management & data collation* Ensuring that training materials and matrices are kept up to date in all aspects of the role* Proactively seek opportunities to improve processes* Positively adapt to change in Systems or processes* Manage team resourcing* Work on functional changes through project streams, feeding back detail to management* Provide MI on key metrics around settlements life cycle and supporting tasks* Complete work review and approvalsTo be successful in this role, we’re seeking the following:* Experience in dealing with clients over the phone and written (email)* Proven track record of delivering excellent client service* Ability to adapt to change and use initiative to overcome challenges* Must have intermediate knowledge of Microsoft Office products (specifically Word, Excel, Access, Outlook)* Understanding of UK and International market settlement required* Use of SWIFT messaging software required* Ability to reconcile complex movements in cash and stock against local agents* Experience in managing and running a team of people* Ability to compile and track management informationAt BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards:* America’s Most Innovative Companies, Fortune, 2025* World’s Most Admired Companies, Fortune 2025* “Most Just Companies”, Just Capital and CNBC, 2025Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.Years of experience8+* Less than 2 years* 2 - 4 years* 4 - 8 years* 8+ yearsTop skillsBankingAuditing
#J-18808-Ljbffr