**EPOS Field Support Maintenance Engineer, Milton Keynes**
Client:
System Recruitment Limited
Location:
Milton Keynes, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
26494a341674
Job Views:
55
Posted:
24.06.2025
Expiry Date:
08.08.2025
Job Description:
IT Jobs Milton Keynes, England £28000 - £29000 per annum Permanent Apply Now
EPOS Field Support Maintenance Engineer
We are seeking experienced EPOS Installation / Field Engineers across the UK.
Key Skills: EPOS Installation / Field Engineers, Chip & PIN devices, Data Cables, tablets, data installations, Cat 5e and Cat 6, Fibre
Salary: Circa £28,000
Locations: Milton Keynes / Northampton / Stevenage / Luton MK9 1LA
Candidates based around the M25 (Croydon, North London, Bedford areas) are preferred.
The role involves daily travel to customer sites within Hospitality & Retail environments to replace, swap out, or repair IT devices. Work is scheduled for 5 days in any 7, including alternate weekends.
Typical working hours are between 7:00 am and 9:30 pm, with some night work depending on customer needs. Overtime, company van, fuel card, Screwfix card, Velos credit card are provided.
Responsibilities include:
* Installation, refurbishment, and maintenance of tills, Chip & PIN devices, data cables, tablets, digital menu boards, media screens, kitchen management systems, Wi-Fi, and other IT equipment.
* On-site swap-out services ensuring adherence to customer contracts.
* Providing professional customer service and following escalation procedures.
* Communicating with clients to assess needs and explain issues.
* Following processes for parts repair, return, and replacement.
* Supporting project work and installations.
* Assisting colleagues at Head Office and in the field.
* Ensuring health and safety compliance.
* Carrying out site surveys and audits.
* Completing documentation and reports promptly.
The ideal candidate will have:
* At least 3 years of EPOS installation experience, preferably in retail and hospitality.
* Knowledge of data installations (Cat 5e, Cat 6, Fibre).
* Experience in configuration and commissioning of IT equipment.
* Fault-finding skills on IT cabling and equipment.
* Computer literacy and excellent communication skills.
* Ability to work calmly under pressure.
* Strong organizational skills and attention to detail.
* Ownership mentality.
* Full UK Driving Licence.
Required health & safety qualifications:
* ECS (preferably)
* CSCS (minimum requirement)
* 1-day CITB Health & Safety Awareness course (within last 2 years)
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