Overview
An exciting opportunity has arisen for an enthusiastic Emergency Bed Service Coordinator to join the Paediatric and Neonatal Decision Support & Retrieval Service (PaNDR) for the East of England. This is a developing service which delivers neonatal and paediatric critical care transfers across the East of England.
Responsibilities
* Acting as the first point of contact for the service, primarily via telephone
* Coordinating referrals
* Locating appropriate beds/cots across the region
* Managing communication in a calm, professional, and efficient manner, working for an emergency, 24/7 neonatal and paediatric transfer service
* To be the first point of contact for all referrals
* To facilitate transfers of babies to the Neonatal Intensive Care Units and Paediatric Intensive Care Units in the region
* To co-ordinate collection, storage and reporting of information regarding regional cot availability
* To provide admin support 24/7 (shift times are 08:00-20:00 or 20:00-08:00 and will include a variety of day, night, weekend and bank holiday shifts, distributed as equally as possible with the priority being covering the service)
This role would suit someone who thrives in a busy environment, demonstrates excellent organisational and communication skills, and is able to remain composed under pressure.
Trust context
Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people\'s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
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