Join Our Team as a Receptionist/Veterinary Care Assistant at our Meanwood Surgery
Are you passionate about animals and dedicated to their wellbeing?
We are looking for a skilled and compassionate individual to join our veterinary clinic as a Receptionist/Veterinary Care Assistant at our Meanwood branch. As a Veterinary Care Assistant, you will play a crucial role in supporting our Veterinary Surgeons and ensuring the smooth operation of our clinic. This position is primarily Reception based, alongside supporting our clinical team with hands-on nurse assistant duties when required.
Your responsibilities will include but are not limited to:
*Assisting veterinary surgeons during examinations and surgeries.
*Handling and caring for animals with empathy and compassion.
*Maintaining a clean and organised clinical environment.
*Providing exceptional customer service to clients at the reception desk.
*Answering and making phones calls, scheduling appointments and managing client queries.
*Assisting with billing and maintaining accurate records.
About the rota
This is a part-time permanent role working 32 hours per week on a Monday, Tuesday, Thursday and Friday with 1 in 4 Saturday mornings. There will be alternate shift patterns including:
*Week 1-8:15am to 5:15pm
*Week 2 9:30am to 6:30pm
The flexibility to work between the hours of 8am to 6:30pm is essential. Must be able to travel to our Thornbury branch for training and other branches as and when required.
Our ideal candidate
*Previous experience in a similar role with reception duties is preferable.
*Strong customer service and communication skills are essential.
*Ability to multitask efficiently.
*Good administration and IT skills for managing reception duties.
*Experience in cash handling/balancing.
*Confidence in animal handling.
In addition to a competitive salary, you will benefit from:
*6.6 Weeks annual leave FTE
*Additional annual leave for your birthday which will be added to your holiday allowance
*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
*Cycle to work scheme
*Initiatives focused on employee wellbeing
*Non-accidental injury support
*Learning and development opportunities via the IVC Evidensia Academy
*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
*Pension scheme
*Discounted staff pet care
£0 - £0 an hour £12.21ph