The opportunity
Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Your responsibilities
* Investigating, negotiating and agreeing settlement of claims in a professional manner
* Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
* Liaising with stakeholders overseas
* Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
* Ensuring time reporting and billing is compliant with internal standards, processing and systems; ensuring invoices raised are accurate and timely
* Liaising closely with McLarens Adjusters where appropriate
* Attend client review meetings
About you - Knowledge and Experience
* Ideally, experience in the real estate/commercial property loss adjusting sectors
* Demonstrating a focus on quality, communication and organisational skills
* Proven capability in negotiation, decision making and problem-solving skills, coupled with strong stakeholder management
* An ability to develop strong relationships both internally and externally is imperative
* Professionally qualified or working towards a professional qualification
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