Responsibilities:
* Support the Small Format Store Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
* Holds Team Members accountable for delivering outstanding customer service.
* Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
* Makes hiring and separation decisions.
* Accountable for monitoring and achieving sales, purchasing, and labour targets.
* Maintains proper product assortment, merchandising, and inventory control.
* Sets and achieves the highest standards of retail execution.
* Fosters and encourages a positive environment of outstanding teamwork, mutual respect and exceptional morale.
* Regularly inspects the store to ensure compliance with all programs, rules and standards.
* Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
* Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
* Provides timely, thorough, and thoughtful performance evaluations.
* Consistently communicates and models WFM vision and goals.
Knowledge, Skills & Abilities:
* Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
* Food safety certification. If not currently certified, will commit to completing certification within 6 months.
* Excellent interpersonal, motivational, team building, and customer relationship skills.
* Capable of teaching others in a positive and constructive manner.
* Advanced knowledge of regulatory and safety policies and procedures.
* Proficient mathematical skills for assessing financial performance, monitoring profitability and managing inventory.
* Demonstrated decision-making ability, leadership skills and ability to prioritise and delegate.
* Proficiency with email, Microsoft Office, and operations-related applications.
Desired Work Experiences:
* 24+ months retail experience including 12+ months of team leadership experience.
Physical Requirements/Working Conditions:
* Must be able to lift fifty pounds.
* In an 8‑hour workday: standing/walking 6‑8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90°F.
* Ability to work in a wet and cold environment.
* Ability to work a flexible schedule including nights, weekends and holidays as needed.
Compensation and Benefits:
Wage range: £41,600.00‑£54,080.00 Annual.
Whole Foods Market offers Whole Benefits, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programmes and other perks. Eligibility is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on location, length of service and job type.
Note:
The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.
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