Job Introduction
We are currently looking for two Regulatory Support Officers to join us at the Regulator of Social Housing.
With a career at RSH you'll be joining an organisation that gives you the opportunity to make a difference to people's lives, regulating a sector that houses 4 million people across England.
Working as part of our Regulatory Engagement Directorate, you will support the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.
Job Description:
As the Regulatory Support Officer (RSO), you will lead on the co-ordination and support for delivery of regulatory work. This will span across the different programmes of analysis, engagement and inspections our frontline regulators deliver.
The role also entails carry out review and analysis to capture themes and learning, feeding into continuous improvement of our processes and ways of working. Some aspects of the work may involve engaging with landlords and other stakeholders to support our assurance gathering, follow up on referrals and undertake less complex casework. You will assist in the programming, coordination and delivery of the directorate's programme of regulatory inspections and responsive work.
The RSO is an integral part of ensuring our regulatory work is delivered in an effective, efficient and timely way that aligns with corporate objectives and values. The role is also intended to provide an opportunity to gain experience, skills and knowledge in how we regulate landlords to deliver our purpose, driving them to improve outcomes to tenants.
Responsibilities:
As the successful candidate, you will have a sound understanding of regulator's role and have relevant experience in a housing, governance, risk management or other comparable regulatory environment. You will have strong verbal and written communication skills, with the ability to manage relationships with a wide variety of stakeholders, as well as good analytical evaluation skills, with the ability to produce summarised evidenced assurance.
You will be able to work across team boundaries in a collaborative and inclusive way and will have a strong organisation skills, with the ability to support the management of programmes and projects to meet competing deadlines.
General Information:
Why work at RSH?
At RSH, we offer a fantastic range of benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.
Our staff survey results consistently show that our staff think that the best thing about working at the RSH is our flexible and hybrid working, along with our family friendly policies that support work-life balance.
We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.
Location
We operate a hybrid model of working with a mix of office and home working, as well as offering a range of flexible working arrangements.
This role can be based out of any of RSH's core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.
Interviews
Interviews are expected to take place on 6th and 7th Novemberand will be held via Microsoft Teams. We expect this to be a one stage interview process.
Benefits and Salary
At RSH, we offer a competitive salary along with a range of excellent benefits; full information is available on our website.
The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award.
Things you need to know
Application process
For more information on the role, please see the attached Role Profile.
To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement or to answer specific role related questions, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.
Candidates must have valid right to work in the UK, as unfortunately we are unable to provide sponsorship and must also meet the requirements outlined in the Civil Service Nationality Rules. Please see our website for more information.
Commitment to equality and diversity
Our anonymous shortlisting process helps to ensure fair and consistent recruitment decisions, based solely on skills and experience.
We are a Disability Confident Employer and shortlist those who best meet the minimum criteria as part of our commitment.
We are passionate about building a diverse and inclusive workplace, where everyone feels valued and respected and has the opportunity to thrive. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences, recognising that varied perspectives enrich our organisation.