JOB TITLE: Fitness Manager
RESPONSIBLE TO: Assistant Manager – General Manager in Assistants absence
JOB PURPOSE:
To line manage, motivate and develop the fitness team to build a member focused, entrepreneurial team, motivated and enthusiastic in their approach to their role.
To provide a consistently high standard of all gym and leisure arears to current and prospective members and promote an ongoing high standard of customer care & service to members
MAIN RESPONSIBILITIES:
· Achieve all standards set at appraisal
· Maintain confidentiality of information
· Managing clocking in and out, staff rotas, including absences and time management systems
· Ensuring all sports shifts are covered including supporting yourself with the ability to work within the club opening hours
· Carry out recruitment and induct new starters of the sports team ensuring they are confident and fully trained after their one-month review. Communicate with all reception team during the induction process
· Comply with all legislative and 'custom and practice' requirements
· Carry out regular job chats, annual appraisals, and meetings as required
· Ensure the fitness team are completing their duties to required standards
* To actively encourage all sports team members to focus on member interaction aimed at increasing member retention
* To ensure all equipment is safe to use, including reporting any maintenance issues and liaising with external companies to arrange repairs and replacements of equipment
* To carry out tours of the facilities, inductions and to develop the training programmes within the gym as and when required
* To support the Reception Manager and team along with carrying out reception duties when required
· To liaise with the Assistant Manager and all other departments within the Y Club
· To always ensure a high level of hygiene and cleanliness throughout the leisure areas
· To provide and promote an ongoing high standard of customer care & service to members
· To be personable, approachable and promote our reputation as Manchester's friendliest health club
* To help manage and develop physical resources (premises, plant & equipment) to ensure the property is well presented and functions efficiently with the aim of reducing replacement & repair costs
* To carry out and supervise regular cleaning checks in all leisure areas to ensure they are regularly serviced
· To assist in all operational aspects of the day to day running of the club including acting as a duty manager and lifeguarding
· To ensure that the highest standard of safety and security for all users and their property is always maintained
* To liaise with maintenance manager and General Manager to ensure all operations comply with current legislation
* To coordinate and continually develop sports & fitness programme, including classes and provide a calendar of fitness related events and activities for members.
* To provide fitness classes to a high standard and cover classes when required
· To comply with all aspects of Health and Safety as laid down in the Manchester YMCA Health and Safety Policy
* To carry out any other duties required by the General Manager & Assistant Manager
· To carry out any other duties commensurate with the post and within the
postholder's ability as required by the Y Club General Manager
· To induct, train, line manage and motivate the fitness staff alongside the Assistant Manager and train fitness staff in appropriate sales techniques and processes
· To promote membership of the Y Club by demonstrating effective communication, selling techniques and to assist in showing future clients and members the full facilities
Safeguarding & Health & Safety
· To implement the YMCA Manchester safeguarding policy.
· To report any safeguarding concerns to your line manager, to follow reporting procedures as outlined in the YMCA Manchester safeguarding policy.
· To comply with all aspects of Health & Safety as laid down in the Manchester YMCA Health & Safety policy
Job Types: Full-time, Permanent
Pay: From £27,500.00 per year
Work Location: In person