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Owl recruitment coordinator

Swindon
Coordinator
£25,000 - £30,000 a year
Posted: 9h ago
Offer description

Play a pivotal part in Owl Financial’s growth by owning the end-to-end recruitment and onboarding journey for self-employed Protection Advisers. You’ll manage leads from allocation through to outcome, ensuring every candidate receives a high-quality, well-supported experience. Working closely with Owl Managers and central teams, you’ll guide candidates through onboarding and early training, helping to reduce time to competency, improve conversion, and strengthen Adviser retention. This is a remote role with occasional travel to Swindon. What you’ll get: Salary - £25,000 to £30,000 Bonus scheme - on target bonus -7.5% Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection - 1x salary Death in service - 4x salary 27 days holiday bank holidays, with the opportunity to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. What you’ll be doing Coordinate central recruitment activity to attract high-quality self-employed Protection Adviser candidates. Manage leads end-to-end (allocation → manager handover → appointment/exit), ensuring timely follow-up and clear ownership. Ensure recruitment/onboarding activity complies with policy, data protection, and regulatory standards. Partner with Marketing to plan, schedule, and deliver recruitment campaigns. Manage candidate communications for campaigns, keeping messaging timely and consistent. Track, report, and maintain accurate campaign and funnel data in recruitment systems. Provide insight to Marketing on campaign performance and candidate engagement. Coordinate across candidates, Owl Managers/BDMs, Business School, and vetting/licensing teams to keep progress moving. Maintain a strong candidate experience: clear expectations, regular support, proactive re-engagement/escalation, and challenge delays that risk outcomes. What will you need to succeed? Experience within Financial Services would be advantageous or previous experience in working in a regulated and fast paced environment. Familiarity with telesales and how best to build a rapport over the telephone, handle objections and respond professionally. Knowledge of data management practices such as how to maintain and cleanse data, log interactions to ensure all information is accurately recorded Experience coordinating recruitment, onboarding, or candidate journeys (financial services or self-employed environments desirable.) Strong prioritisation and workload management skills, with the ability to balance competing demands, deadlines and stakeholder expectations. Strong written and verbal communication skills, with the ability to tailor messaging for candidates, managers and central teams. High attention to detail with strong record-keeping and follow-up discipline. Comfortable working in a fast-paced, outcomes-focused environment. Adaptability: Able to respond to changing priorities and recruitment demands. High levels of persistence and follow-through, with the ability to maintain candidate engagement through long or complex onboarding journeys. Candidate-centric, with a passion for creating positive experiences. Resilient and solutions-focused when managing delays or complexity. Why us? At The Openwork Partnership, we're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

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