Job Title: E-Rostering Trainer
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Location: Manchester (UK-wide travel required) - Full driving license and car required
Contract role - 6-month rolling
Rate: £200 - £250 per day (outside IR35)
Are you passionate about supporting teams through digital transformation? We are looking for an experienced E-Rostering Trainer to play a key role in the successful rollout of our new e-rostering system across multiple sites in the UK.
Youll be joining a leading provider of specialist mental health and healthcare services, supporting thousands of dedicated professionals working in hospitals and care settings nationwide. With a strong focus on improving patient care, staff wellbeing, and workforce efficiency, this organisation is investing in innovative digital solutions to make a real difference to both service users and colleagues.
What youll be doing:
* Delivering training sessions and workshops on the new e-rostering system for staff at all levels.
* Providing specialist helpdesk support to staff and managers, resolving system-related issues quickly and effectively.
* Ensuring accurate data entry and ongoing system maintenance.
* Producing and sharing monthly KPI reports, along with ad-hoc data analysis.
* Supporting the rollout, implementation, and upgrades of rostering modules (bank, clinical, and non-clinical).
* Assisting in the development and implementation of rostering policy.
* Working closely with IT, HR, and Finance to ensure workforce data is aligned and accurate.
* Liaising with third-party software providers for technical issue resolution.
* Acting as a champion for system adoption, encouraging positive change and engagement across the organisation.
* Travelling across the UK to deliver training and support at multiple locations.
What were looking for:
* Strong communication and interpersonal skills with the ability to deliver training confidently to both clinical and administrative audiences.
* Analytical mindset with the ability to interpret data and provide meaningful insights.
* Excellent IT skills, including Microsoft Office and the ability to learn new systems quickly.
* Self-motivated, proactive, and able to work independently.
* Strong problem-solving skills, particularly in relation to rostering complexities and data discrepancies.
Essential experience:
* Previous experience in a healthcare environment (clinical or administrative).
* Involvement in supporting or managing project elements.
* Experience working within a large organisation or team.
* Handling confidential and sensitive data.
Desirable experience:
* Exposure to complex projects and change management.
* Knowledge or prior use of rostering systems.
* Experience in delivering systems training.
Additional requirements:
* Willingness to travel independently across the UK.
* Flexibility to work occasional non-standard hours.