*** Please note this is a permanent role. The applicant must be fluent in written and spoken German.***
SThree are pleased to announce we're recruiting for a talented
Credit Controller DACH
to join our excellent team.
The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met.
The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.
What are the day-to-day tasks?
* Manage a portfolio of client accounts ensuring invoices are paid promptly
* Utilising all available communication channels, prioritising telephone contact
* Utilise relationships with key stakeholders to drive query resolution and payment
* Ensure a best in class client experience
* Deliver monthly aged debt, cash collection and DSO targets
* Produce monthly customer statements
* Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
* Attend regular ledger reviews with Credit Control Manager/Team Leader
* Select and escalate accounts to Legal or Trade Debt Partners where appropriate
* Maintain accurate records in SAP
* Managing financial compliance and adherence to SThree process
* Support Credit Control Team Lead with ad hoc initiatives
What skills and knowledge are we looking for?
* Fluent German speaker & writer
* Extensive collections experience, preferably in a B2B environment
* Good knowledge of O2C processes
* Working knowledge of credit risk principles
* Significant experience of managing a high volume ledger
* Good working knowledge of SAP
Qualifications
* 2+ years working experience in a relevant role
Benefits for our U.K. teams include:
* The choice to work flexibly from home and the office, in line with our hybrid working principles
* Bonus linked to company and personal performance
* Generous 28 days holiday allowance, plus public holidays
* Annual leave purchase scheme
* Five days paid Caregiver/Dependant leave per annum
* Five paid days off per year for volunteering `
* Private healthcare, discounted dental insurance and health care cashback scheme
* Opportunity to participate in the company share scheme
* Access to a range of retail discounts and saving
What we stand for...
We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.