Job Description
Role/Job Title: ServiceNow HRSD LeadWork Location: Leeds, UK (Onsite)Mode of Working Hybrid/Office Based: Office basedDuration of Assignment: 3 monthsThe RoleServiceNow HRSD LeadRequired Technical Skill Set: ServiceNow, ITSM Modules, HRSD module
No. of Requirements: 1
Desired Experience Range: 8+
Location of Requirement: UKYour Responsibilities: (Up to 10)
* Requirements Sanitation: Work with stakeholders to understand business requirements without ambiguity, translate into technical requirements and work with the team to implement the requirement without affecting any existing configuration.
* Technical Design: Create technical design from business requirements leveraging OOB ServiceNow-provided capabilities and utilities.
* Development and customization: Design, develop, and customize ServiceNow applications and modules.
* Integration: Maintain, fix or build integrations with other enterprise systems using technologies like REST and SOAP.
* Workflow and automation: Implement and optimize automated workflows, flows, business rules etc. to streamline business processes.
* Technical skills: Able to leverage front-end technologies such as JavaScript, Jelly Script, HTML, XML, and CSS to build and enhance applications and portals.
* Maintenance and support: Provide ongoing support, troubleshoot issues, and perform system health checks, upgrades, and patches.
* Documentation: Create and maintain technical documentation for processes, configurations, and solutions.
* Collaboration: Work with business stakeholders, IT teams, and other professionals to align solutions with organizational goals.
* Team Management: Guide and drive both HRSD Ops and release team with technical expertise for successful implementation of all the stories and closure of incidents/requests.
Your ProfileEssential Skills/Knowledge/Experience:
* Candidates should have at least 5+ years of hands-on ServiceNow development experience on the HRSD module, experience on building and maintaining complex integrations with People service platforms like Workday, PeopleSoft, Oracle Apps etc.
* Candidate should be able to demonstrate a strong appetite to provide solutions to requirements leveraging OOB ServiceNow capabilities and utilities.
* Candidate should have a strong knowledge about ServiceNow platform master data and the HR processes that leverage that foundation data.
Desirable Skills/Knowledge/Experience:
* ServiceNow Certified Systems Administrator
* ServiceNow Certified Application Developer
* ServiceNow Certified Implementation Specialist Human Resources
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