Job overview
To provide efficient and organised administrative support to the Antenatal clinic and Maternity Department. The ability to communicate effectively with patients, colleagues and other members of staff from all professional groups is essential.
There will be a Monday to Friday working pattern. Full and half days considered, you will be asked in your interview your preferred working pattern.
Main duties of the job
Manage the day to day clinic administration, ensuring that correct procedures are implemented and monitored.
To use own initiate to maintain stationary stocks, answer queries, and forward relevant communication to staff.
To maintain notes and records systems ensuring that all notes are compiled in the correct order and in a timely fashion.
Order supplies and equipment using the Trust procurement system under the guidance of the Clinic Manager.
To greet service users in an efficient and friendly manner.
To manage telephone enquiries sensitively and initiate appropriate action.
Manage and prioritise incoming correspondence.
Check patient demographics and amend as necessary.
Accurate data entry onto the maternity system.
Accurate updating of patient information data.
There may be additional clerical duties based upon specific clinic needs.
Participate in the training and induction of new staff as required.
Ensure the smooth running of the clinic by providing an initial point of contact for telephone/e-mail or face to face enquiries.
Cross cover all areas of Women & Children’s Division.
Reception duties.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Manage the day to day ward/clinic administration, ensuring that correct procedures are implemented and monitored.
To use own initiate to maintain stationary stocks, answer queries, and forward relevant communication to staff.
To maintain notes and records systems ensuring that all notes are compiled in the correct order and in a timely fashion.
Order supplies and equipment using the Trust procurement system under the guidance of the Ward/Clinic Manager.
To be responsible for accurate data entry of patient information to comply with Trust Objectives/Guidelines.
To monitor all patient data and ensure that we are compliant with accurate National data collection.
To greet service users in an efficient and friendly manner.
To manage telephone enquiries sensitively and initiate appropriate action.
To manage vigilant ward security systems, facilitating appropriate access only.
Person specification
Essential and desirable
Essential criteria
1. Good computer skills
2. Excellent communication skills
3. Being able to work flexibly
4. Experience dealing directly with customers/ members of the public
5. Knowledge and understanding of NHS organisations
Desirable criteria
6. Planning and organisational skills
7. Knowledge of Maternity Information Systems
8. Experience in outpatient clinic setting
Equality, Diversity & Inclusion
Essential criteria
9. Evidence of having championed diversity in previous roles (as appropriate to role)
10. Evidence of having undertaken own development to improve understanding of equalities issues
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications