We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.
Portsmouth Water are delighted to have an opening for a Network Planner in our highly regarded Network department to take responsibility for the efficient planning and coordination of Metering Equipment Technician (MET), Network Technician, and Network Field Technician activities. In this role, you will ensure operational priorities are met and field teams are effectively supported by providing critical planning input during real-time network incidents. You will also contribute to the analysis of recurring performance issues and play a key part in cross-functional collaboration and continuous improvement initiatives. By combining day-to-day operational planning with strategic insight and proactive problem-solving, the role ensures network reliability, customer impact reduction, and enhanced planning effectiveness across the department.
What will you be doing?
Key Responsibilities
Lead on planning of MET, NT & NFT checks and follow-on visits, ensuring all activities are scheduled efficiently and in line with operational priorities.
Manage and respond to internal meter requests received through the MyMeter inbox, ensuring all work is processed accurately and promptly.
Ensure smooth coordination between planning and field-based teams, particularly METs, NTs & NFTs
Provide planning input to support real-time incident response, particularly in cases of pressure issues, unplanned outages, or supply interruptions.
Liaise with technical teams to assess operational impact and ensure planning aligns with field capabilities and network conditions.
Support root cause analysis for recurring network performance issues (e.g. pressure drops, repeated outages).
Record and track findings, assisting in the development of long-term solutions and preventive measures.
Participate in and contribute to cross-functional initiatives and process improvements.
Work collaboratively across multiple departments
Actively retain and apply knowledge from previous issues/incidents to support faster resolution and improved planning accuracy.
Identify opportunities to improve planning processes, tools, or communication flows.
What do you need?
Skills, Qualifications & Competencies
Analytical mindset
Team leading/supervisory experience
Proficient in Microsoft Office, especially Excel
Strong leadership skills
Strong verbal and written skills
Organised & detail-oriented
Adaptable & resilient
Experience with IFS
Knowledge of Water Distribution Networks
Experience in Field resource planning
We recognise people want to work in a variety of different ways, and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.
Please note, we may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out.
We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.
Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.
Due to the high volume of applications we may receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.
What can Portsmouth Water offer you?
At Portsmouth Water, we believe in rewarding our people. Here’s just a taste of what’s waiting for you when you join the team:
Holidays Made Better
Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore.
A Pension That Works for You
We’ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.
Performance Pays Off
You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance because when we succeed together, you should benefit too.
Family Comes First
Whether you’re welcoming a new arrival through birth or adoption, we’ve got your back with enhanced maternity, paternity, and adoption leave and pay.
Social Events
All expenses covered summer and winter social events
Peace of Mind, Always
Our life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens.
Comprehensive Wellbeing Support
Whether you need confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme, or physical health support via our Virtual GP service (available 8am10pm, 7 days a week for you and your immediate family), help is always close at hand with the HealthHero app.
PW Perks Treat Yourself!
Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:
* Electric Vehicle Scheme (after 1 year)
* Cycle to Work Scheme
* Health Cash Plan
and so much more!