Job Description
About Us
Since its beginnings in 1969, selling antique jewellery in Chelsea’s Antiquarius market, Butler & Wilson has come to define bold, glamorous costume jewellery for generations of loyal customers. Led by charismatic design visionary and original founder, Simon Wilson, Butler & Wilson has long-led the conversation in how to best accessorise. A true heritage brand with a dazzling career spanning 55 years, Butler & Wilson boast collections of original pieces that inspire, empower and always tell a story. Drawing inspiration from the Art Deco Era of the 1920’s and 1930’s, Simon Wilson is a master of reinvention, constantly reimagining classic styles as new again and continuing to appeal to the next generation of Butler & Wilson woman.
About The Role
We are seeking an outgoing and bubbly Sales Assistant with a keen interest in fashion to join our store team. This role is an exciting opportunity for someone with a passion for jewellery and exemplary customer service. You will be based in our flagship store, working as part of our team to provide our clientele with an excellent in-store experience. The ideal candidate will have strong communication skills, a friendly and positive disposition, and a drive for sales.
Requirements and skills
* Proven working experience in retail sales
* Basic understanding of sales principles and customer service practices
* Proficiency in English
* Track record of over-achieving sales quota
* Solid communication and interpersonal skills
* Customer service focus
* Friendly, helpful, confident and engaging personality
* Basic administration skills
Your Responsibilities
* Keeping the store clean, tidy and organised.
* Processing transactions, exchanges and refunds.
* Advising customers with any queries they may have.
* Occasionally helping with store merchandising.
* Sharing your product knowledge to generate sales and provide an outstanding customer experience.
* Remaining vigilant about security while on the shop floor.
* Confidently communicating with the wider team.
* Carrying out stock replenishment and keeping track of inventory.
* Answering customer queries via email and telephone.
Benefits
* Staff Discount
* Commission
Additional Information
Salary: £24,800 per annum
Work Schedule: 9:45AM – 6PM, 5 days a week including Saturday with Sunday and a weekday as days off.
Location: London SW3
Employment Type
Full-time
Start Date
Immediate