Mobile Device Management Cell and VTC Coordinator
Location: Portsmouth, Hampshire, United Kingdom
Client: Carbon60
Job Category: Other
EU work permit required: Yes
Job Views: 7
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description
This role involves managing mobile devices and video conferencing (VTC) services within Navy Command. Responsibilities include:
* Controlling demand, management, issuance, and return of MODNET and portable devices.
* Recording and managing all mobile device transactions on SharePoint.
* Asset management, training delivery, and first-line support for the Royal Navy's ROSA allocation.
* Preparing mobile assets for re-issue and providing initial support and guidance.
* Providing face-to-face technical support and troubleshooting for mobile solutions.
* Managing conference and VTC bookings, ensuring efficient use.
* Managing conferencing hardware and services across the naval estate.
* Setting up VTC calls and liaising with the VTC Bridging Centre.
Experience
* Proficient with IT/Desktop systems.
* Customer service experience, in person and over the phone.
* Logistical, record-keeping, or stocktaking experience is advantageous.
* First-line support experience is advantageous.
Role specifics
* Contract - Permanent.
* Security clearance eligibility required.
* Rate dependent on experience and interview.
* Base Location: Whale Island, Portsmouth.
Contact: Demi-Leigh Saunders
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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