Job details
Band 3 - permanent | Full-time
1 day ago Be among the first 25 applicants
Role summary
We are looking for an empathetic, caring, enthusiastic and motivated individual to organise yourself and others, coordinate a wide range of tasks within tight timescales, work under pressure and show initiative. You will play an important role in the effective organisation and coordination of the Bereavement Service's activities. Bereavement Services work alongside the Medical Examiners team to arrange for the Medical Cause of Death Certificates for our deceased patients. The team speaks to and liaises with bereaved relatives and coordinates with the Medical Examiners, mortuary, Coroner's Office, funeral directors and Registrars.
As a member of the team you must be computer literate, used to working on the telephone, able to listen and support the bereaved, as well as your colleagues. If you are a hardworking, empathetic, organised and confident individual with strong administration/IT skills we would love to hear from you. This role ensures a professional, compassionate, high‑quality service for relatives of the deceased, delivered in accordance with national legislation and Trust policy. The post holder will engage with internal colleagues, including Consultants and other clinicians, to obtain legal documentation (Medical Certificate of Cause of Death) timely and provide advice, support and information. The post holder will also provide cover for the Senior Bereavement Officer during periods of absence.
Key responsibilities
* Oversee and maintain the process for receiving all deceased records from clinical areas, ensuring timely review of the case by the Medical Examiner Team and support the Bereavement Administrator.
* Maintain a robust process for referring deaths to the Medical Examiner Service.
About the Trust
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.
Key values
* Compassion
* Accountability
* Respect
* Excellence
EEO statement
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented, we particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits
* Flexible working
* 27‑33 days annual leave plus bank holidays
* Sick pay
* NHS Pension Scheme
* Free eye tests and health checks
* Gym discount
* Free bicycle loan scheme
* Salary sacrifice car scheme
* Support with stress, bereavement, relationships, finance, and much more
Contact
Name: Andrew Armstrong — Job title: Mortuary & Bereavement service lead
eMail: andrew.armstrong@tgh.nhs
Telephone: 01619226520
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