Support Worker – Residential Services
Milton Keynes, MK12
£13.75 per hour | Full-Time | Rotating Shifts
Make a Real Difference to Young Lives
Our client is looking for compassionate, resilient, and proactive Support Workers to join a dedicated team. You’ll play a vital role in creating a safe, nurturing, and empowering environment where vulnerable children and young people can heal, grow, and achieve their full potential.
Working within the framework of the Children’s Act 1989, National Minimum Standards and Every Child Matters, you’ll deliver high-quality, person-centred care that meets physical, emotional, social, and cultural needs.
What You’ll Do
1. Build positive, trusting relationships with young people, offering unconditional care, and acting as a consistent role model.
2. Support care plans as a key worker or co-worker, ensuring individual needs are met and progress is tracked.
3. Provide 1:1 emotional and practical support during challenging times.
4. Help young people develop self-control, set goals, and celebrate achievements.
5. Assist with daily living – cooking, cleaning, maintenance – to create a homely atmosphere.
6. Support education and extracurricular activities, including classroom assistance where needed.
7. Keep accurate records, contribute to reviews and advocate for young people in meetings.
8. Promote community links, off-site activities, and social networks.
9. Work collaboratively in a supportive team, attending meetings, supervisions, and training.
10. Drive company vehicles (if licensed).
Shift Pattern & Flexibility
11. Rotating shifts: Day and night shifts available.
12. On-call rota and occasional short-notice changes to cover service needs
Who We’re Looking For
Essential
13. GCSE A-C (or equivalent) in English
14. Experience working with vulnerable children or young people.
15. Strong IT skills (Microsoft Office, email, databases, electronic records).
16. Excellent written and verbal communication with attention to detail.
17. Knowledge of safeguarding, child protection and Ofsted standards.
18. Ability to maintain confidentiality and professional boundaries.
19. Empathy, patience, and a non-judgemental approach.
20. Team player with a flexible, can-do attitude.
21. Full UK driving licence (preferred).
22. Clear enhanced DBS check (our client will apply on your behalf).
Desirable
23. NVQ/QCF Level 3 in Children & Young People (or willingness to complete).
24. Experience in residential childcare settings.
25. Understanding of equality, diversity and GDPR.
Values – Lifting Lives, Lighting Hearts
26. Honoured
27. Perform at your best
28. Uphold our reputation
29. Aspiring
30. Ambitious to grow
31. Solution-focused
32. Collaborative
33. Share ideas
34. Work together for outcomes
35. Truthful
36. Accountable
37. Professional
38. Responsive
Benefits
39. £13.75 per hour without Level 3 qualifications.
40. £14.75 per hour with Level 3 qualifications.
41. Full training & ongoing professional development.
42. Supervision, team support & whistleblowing culture.
43. Opportunity to gain NVQ Level 3 (funded).
44. Be part of a values-driven team making a lasting impact.
How to Apply
Closing date: 26th November 2025. They reserve the right to close early if we receive high volumes of applications.
Our client is committed to safeguarding and promoting the welfare of children. All posts are subject to enhanced DBS checks and references. They welcome applications regardless of age, gender, disability, race, religion, or sexual orientation.