Build Your Career with Ashley Furniture- Where Innovation Meets Comfort
Summary
The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts. This position will direct production activities for multiple work centers and processes on multiple shifts. The Senior Operations Manager will lead and mentor production managers and supervisors to achieve overall performance goals for production, cost, quality and safety. This position will coordinate production activities through planning with departmental Supervisors, Schedulers, Human Resources Managers and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost effective manner.
Responsibilities
* Operations & Production Management
* Maintain all disciplines across multiple shifts for Standard Operating Procedures (SOPs), audits, safety, and housekeeping
* Provide quality parts/product to ensure daily and weekly production schedules are consistently met
* Coordinate with maintenance teams to keep machines, tools, and assembly lines operating at peak efficiency
* Collaborate with Industrial Engineering to establish correct incentive standards on machines and assembly lines
* Plan forward capacity by working with purchasing and inventory control to achieve and maintain product flow that meets production and financial objectives
* Quality & Process Improvement
* Partner with Product Quality Teams to maintain SOPs, conduct audits, and ensure the highest quality of parts and finished products
* Work with Product Quality Team and Lean Six Sigma professionals to drive continuous process quality improvementsCollaborate with Production & Inventory Control (P&IC), Manufacturing Engineering, and Maintenance to enhance machine capabilities, improve tooling, and achieve cost reduction targets
* Reduce waste by optimizing the five key inputs to the manufacturing process
* Lead efforts to develop new processes and improve products by working with internal customers, suppliers, and domestic/overseas vendors
* Safety & Environmental Management
* Partner with Environmental and Clean Up teams to maintain an optimal work environment throughout the plant
* Ensure shift personnel adhere to the highest standards of shop floor organization and plant cleanliness
* Champion workplace safety initiatives and compliance across all shifts
* Team Leadership & Development
* Lead, mentor, and develop Operations Managers, Supervisors, and production personnel across multiple shifts
* Make employment decisions and recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, and pay adjustments
* Coordinate and manage the work of employees by directing team members to meet departmental and plant goals
* Ensure performance reviews are completed, define clear goals, and participate in administering performance evaluations
* Participate in compensation review processes for all levels of staff
* Manage employee performance and assist team members in improving through coaching, mentoring, and performance reviews
* Recommend, plan, and implement employee training and skill development activities
* Audit, maintain, and ensure employee time-keeping and absentee records are accurate
* Communication & Collaboration
* Audit regularly to ensure standard operating procedures are being followed consistently
* Communicate company and departmental issues and goals effectively
* Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities
* Manage resources to optimize equipment, facilities, employees, methods, and materials
* Financial Management
* Oversee and maintain budget for functional area
* Drive cost-effective operations while meeting quality and production targets
* Qualifications
* Bachelor’s degree in business or related field or equivalent work experience, Required
* 10 years in a manufacturing role, Required
* Management Experience
* Obtain Powered Industrial Vehicle license
* Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods
* Capacity planning and product flow
* Work Environment
* This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.
* Benefits
* Health, Dental, Vision, Employee Assistance Program
* Paid Time Off; increases with years of service
* Generous Employee Discount on home furnishings
* Professional Development Opportunities
* Tuition Assistance
* Ashley Wellness Centers (location specific)
* 401(k) and Profit Sharing
* Life Insurance
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
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