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Client:
Berry Recruitment
Location:
Bishop Auckland, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2362eafaaace
Job Views:
3
Posted:
15.06.2025
Expiry Date:
30.07.2025
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Job Description:
Description:
GENERAL MANAGER – JOB DESCRIPTION
LOCATION - BISHOP AUCKLAND
Responsible for: Day-to-day management of the clubhouse, bar, kitchen, events, staff, maintenance, and business development.
Role Purpose
To lead the day-to-day operations of the clubhouse, bar, kitchen, and events, ensuring high standards of service, financial efficiency, and long-term growth. The General Manager will drive revenue, maintain facilities, manage staff, and promote the club as a premier community venue.
Key Responsibilities
Operations & Business Development
* Oversee all clubhouse operations including bar, catering, functions, and maintenance.
* Drive business growth through new revenue streams, events, and facility hires.
* Monitor performance against profit & loss targets; control costs and maximise income.
* Ensure compliance with licensing, H&S, and food hygiene regulations.
* Lead on stock control, ordering, and supplier relationships.
* Maintain venue safety, cleanliness, and presentation to high standards.
Finance & Administration
* Handle all financial processes including cashing up, banking, payroll data, and stock reconciliation.
* Produce regular financial and operational reports for the board.
* Identify and secure grant funding to support club development.
* Prepare quotes and manage bookings for external venue hires.
Staff Management
* Recruit, train, schedule, and supervise bar, kitchen, and cleaning staff.
* Maintain a motivated team focused on high-quality service.
* Ensure staff follow club policies and licensing requirements.
* Monitor wage budgets and staff ratios to optimise efficiency.
Customer Service & Club Promotion
* Deliver excellent service to members and visitors.
* Actively promote use of the clubhouse for events and functions.
* Maintain a strong presence during events, ensuring smooth operation and customer satisfaction.
Facilities & Compliance
* Oversee upkeep and cleanliness of clubhouse, changing rooms, terrace, and grounds.
* Be responsible for security, maintenance, and emergency call-out as a keyholder.
* Ensure compliance with fire safety, accessibility, and health & safety regulations.
Person Specification
* Experience managing bar, catering, or hospitality operations.
* Strong financial and business acumen.
* Proven staff management and customer service skills.
* Solid understanding of licensing, H&S, and food hygiene standards.
* IT competence and administrative ability.
* Flexibility to work evenings, weekends, and match days.
* To be a personal licence holder for the club to sell and authorise the sale of alcohol and to adhere to and enforce licensing regulations.
* Driving Licence.
* First aid certificate.
* Relevant qualifications in food safety or health & safety.
* Interest in sport or rugby club environments.
Performance Indicators
* Financial performance against budget.
* Health & safety compliance.
* Successful grant applications and revenue growth.
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