Job Description
Sprinkler Service Engineer
Location: Field-Based, covering counties west of the M25 (Berkshire/Surrey/Buckinghamshire)
Why Join Us?
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What We Offer
We believe in rewarding your expertise and commitment:
* Competitive salary with overtime rates and door-to-door travel pay
* Call-out rota payments
* Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
* 25 days paid holiday plus bank holidays
* 7% matched pension contributions, free life assurance, and employee assistance program
* Discounts on high-street brands and Johnson Controls security products
* Cycle-to-work scheme
* Extensive training and cross-skilling opportunities with world-class resources
* Supportive, collaborative team culture with access to business resource groups
* Long-term career development and progression opportunities
What You’ll Do
As a Field-Based Sprinkler Service Engineer, you’ll:
* Service and maintain industry-leading fire suppression systems for our valued customers.
* Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
* Deliver against performance KPIs, including deficiency resolution and revenue targets.
* Provide expert fault-finding, problem-solving, and customer support.
* Build strong client relationships and identify opportunities to add value.
How You’ll Do It
* Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
* Operate and flow-test diesel and electric pumps.
* Ensure compliance with LPC/FM standards through accurate electronic reporting.
* Deliver a first-class customer experience with professionalism and technical excellence.
What We’re Looking For
Essential:
* Proven experience servicing mechanical fire suppression systems
* Reliable, trustworthy, and self-motivated—able to work independently and in a team
* Strong communication and relationship-building skills
* Full UK driving licence
Preferred:
* Basic computer skills (Word, Excel, PDF) for reporting
Make an Impact
This is more than a job—it’s a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.
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