About JD.com
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.
Our International Business
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
Learn more about us: https://corporate.jd.com/
Localization Manager (Fluent in both Mandarin & English)
The Role
You will manage the translation and localization efforts for the Joybuy e-commerce platform in UK. Your primary goal is to ensure platform content deeply resonates with local users, aligning seamlessly with their language, cultural norms, and consumer habits. You will also contribute to building and maintaining English and Chinese language assets, providing essential expert support for sustained business growth.
Key Responsibilities
* Lead the localization of the overseas e-commerce website interface. Manage language service providers and linguistic resources.
* Collaborate closely with cross-functional teams to understand user needs and create a consistent, coherent multilingual user experience.
* Ensure the localization quality of e-commerce web content through rigorous Quality Assurance(QA) and issue resolution, maintaining a hands-on approach.
* Master key challenges in the localization process, direct language quality optimization projects, and cooperate with development teams to drive system and tool improvements.
* Build and maintain the localization team's knowledge base, including terminology, style guides, and process documentation.
* Participate in other localization-related projects, propose proactive improvements, and continuously optimize team workflows and influence.
* Coordinate with Product, Marketing, and Operations teams to provide professional localization language solutions for new product launches and marketing campaigns.
* Partner deeply with the AI team to participate in the training and optimization of the company's large multilingual AI models. Perform data annotation, quality assessment, prompt optimization, and evaluation/feedback on generated results for French, German, Dutch, and English data, continuously enhancing the AI's translation quality and native adaptation capabilities.
Candidate Requirements
* Professional fluency in both Mandarin Chinese and English.
* Minimum of 2+ years of relevant experience in translation or localization; e-commerce industry background is strongly preferred.
* Demonstrate a meticulous, highly responsible, and flexible mindset, with a keen ability to grasp local user demands and cultural nuances.
* Possess excellent communication skills, a strong team spirit, and high self-motivation.
* Capable of thriving in a fast-paced, cross-border collaborative environment.