Road Freight Forwarding Operator West Midlands | Monday-Friday | 08:00-17:00 £30,000-£35,000 (DOE) Im recruiting on behalf of a well-established, privately owned freight forwarding business with a strong reputation for delivering tailored global logistics solutions. With decades of experience and an extensive international partner network, they provide flexible, customer-focused services across sea, air, and road freight. Due to continued growth, they are seeking a capable and proactive operator to join their team. The Role Youll manage import and export shipments across multi modal services, overseeing files from booking through to invoicing. This is a hands-on operational role suited to someone confident handling the full forwarding process, including customs procedures. There is also a light commercial aspect, following up quotations and maintaining customer contact to support service growth - consultative rather than sales-driven. Whats on Offer Up to £35,000 basic salary Supportive and collaborative working environment Ongoing training and professional development Exposure to a broad mix of sea, air, and road freight operations Genuine opportunity to develop and progress your career Employee Assistance Programme Attendance bonus after qualifying period Key Responsibilities Manage import and export files end-to-end Coordinate with carriers, hauliers, and overseas partners Arrange customs clearance and ensure compliant documentation Liaise with customers and internal teams Resolve operational issues efficiently Ensure accurate costing and invoicing Support commercial follow-ups and business growth About You Minimum 2 years experience in freight forwarding Strong customs knowledge Exposure to road freight essential; air and sea advantageous Organised, detail-oriented, and solutions-focused Confident communicator comfortable in a fast-paced environment WR Logistics are the 1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.