About Lawsons
Lawsons is the UK’s largest independent fencing, timber, and builders’ merchants, operating 35 branches and employing over 700 dedicated colleagues. Founded in 1921, we are committed to delivering market-leading products and exceptional service across London and the South East. As a long-established family-run business, our people and customers remain at the heart of everything we do.
Branch Manager Opportunity – Leading Our Witham Timber Branch
We are seeking a proactive and experienced leader to take the helm as Branch Manager for our Witham Timber branch. This is a high-impact leadership role requiring commercial acumen, operational expertise, and a passion for outstanding customer service. If you are driven to create a positive, inclusive workplace where every team member thrives, we want to hear from you.
Key Responsibilities and Duties
Direct the daily operations of the Witham Timber branch, ensuring efficient, safe and compliant working practices at all times.
Create, deliver and monitor a strategic business plan to drive profitability and customer growth for the branch.
Champion the highest standards of customer service, utilising industry knowledge to develop strong business relationships with both trade and retail customers.
Lead, motivate and support a diverse team of colleagues, encouraging ongoing professional development and a culture of collaboration.
Monitor and control branch stock levels, working closely with our central stock control function to maximise availability and turnover while minimising losses.
Oversee all elements of health, safety and environmental compliance, ensuring a secure and welcoming branch environment for staff and visitors.
Analyse performance metrics including financial reports, customer feedback and sales data to identify areas for branch improvement.
Work in partnership with regional and head office teams to align Witham branch objectives with wider company values and business goals.
Promote Lawsons’ reputation for professionalism, integrity, and expert knowledge within the timber and builders’ merchant industry.
Essential Skills & Experience
Significant experience in a leadership role within a timber or builders’ merchant environment (essential).
Strong commercial awareness and experience of driving sales, profitability and customer satisfaction.
Excellent communication skills with the ability to inspire, engage and develop colleagues of all backgrounds and experience levels.
Sound understanding of business planning, stock management systems, and key financial principles relevant to branch management.
Keen attention to detail, particularly in compliance, health and safety, and service quality.
Positive, solutions-based approach with the ability to adapt to change and lead by example.
Working Hours –
44.5 hours per week, Monday to Friday with 1 in 2 Saturday mornings (08:00 – 12:00).
Branch Location -
Witham Timber Branch, Lealand Way, Marsh Ln, Boston, PE21 7SW.
What We Offer – Lawsons Employee Benefits
Competitive salary, dependant on experience.
28 days holiday plus Bank Holidays, including an additional Celebration Day.
Pension scheme and life assurance for added security.
Access to our Employee Assistance Programme for professional and personal support.
Comprehensive professional development and career pathways across the business.
My Reward platform, including Online GP Access and other employee benefits.
Why Join Lawsons?
Be a key part of a respected and expanding business committed to staff well-being, diversity, and excellence.
Lead a vital branch at the heart of the local trade community, building lasting customer relationships and making a real impact.
Enjoy structured development, a supportive culture, and genuine opportunities to build a rewarding career in timber merchant management