Overview
Verisure is a leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide customers peace of mind by protecting what matters most to them. Verisure has a strong history of insight, experience, and innovation and is known for marketing excellence, product and service innovation, and customer-centricity.
Position: Field Service Engineer
Location: King's Lynn, England, United Kingdom
Senior/Employment: Full-time
Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE)
Hours: 40 - 48 hours per week; Shift pattern 9am to 6pm and 11am to 8pm, Monday to Friday including bank holidays. Saturdays may be required (one on, one off).
Holidays: 29 days annual leave increasing to 31 days after 1 year's service
DRIVERS LICENSE REQUIRED
Responsibilities
* Provide in-depth examination of customers' property.
* Advise on the best security and safety solutions to design a system that meets their security needs and risks.
* Install and provide technical support for Verisure security systems with a focus on first-time fix solutions.
* Deliver a detailed, informed walkthrough of the Verisure Alarm system.
* Troubleshoot issues and address repeat false alarms.
* Manage stock materials and company vehicle maintenance in line with schedules.
* Deliver outstanding expertise and customer service.
Requirements
* Strong English communication skills and a good team player
* Ability to make effective and timely resolutions
* Ability to use hand tools and work at heights with ladders
* A proactive and enthusiastic approach to maintenance
* A clean manual driving licence
* A passion for technology
Benefits
* Company van provided with optional personal use
* Fuel card for business miles only
* Company smartphone
* Birthday off
* Uncapped commission scheme based on productivity
* Employee alarm discount programme
* Employee referral cash bonus scheme
* Pension plan
* Career progression with growth opportunities
* PerkBox discounts at local restaurants, attractions, and retail outlets
Ready to join our team and make your dream job a reality? Apply today and we’ll get in touch!
DBS Check: All applicants must complete a DBS check provided by the company if successful.
Equal Opportunity
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out with any specific requirements during the recruitment process; we are happy to help.
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