Your new company
We are now seeking an experienced Head of IT and Digital Systems to lead the strategic direction, governance, architecture, and operational performance of our IT and Digital platforms. This role is pivotal and defines and implements the IT, Cyber, and Digital roadmap to ensure the toll has robust capabilities in Tolling Systems, Cybersecurity, IT Service Management, Cloud, Communications & Infrastructure, Tolling Services, Digital, Data & Analytics, and Business Applications. You will collaborate with senior leadership to deliver innovative technology solutions that drive operational excellence, enhance customer experience, and support business growth. You will oversee strategy, governance, architecture, and operations for Tolling and ITS, ensuring strong operational performance and supporting digital solutions that drive business growth and shareholder value.
Your new role
Strategic Leadership
* Develop and execute a comprehensive IT strategy and roadmap aligned with business objectives.
* Identify emerging technology trends to drive innovation and commercial growth.
Operational Excellence
* Oversee IT systems performance, service management, and supplier relationships.
* Ensure compliance with governance standards, data protection, and regulatory requirements (e.g., GDPR, PCI‑DSS).
* Manage OPEX and CAPEX budgets and optimise long‑term plans.
Cybersecurity & Risk Management
* Maintain and enhance cybersecurity posture and disaster recovery capabilities.
* Lead incident response and business continuity planning.
Digital Transformation
* Partner with business teams to design and implement digital products and services that improve customer engagement.
Team Leadership
* Build and develop a high‑performing IT team, ensuring succession planning and capability growth.
What youll need to succeed
* Proven experience in senior IT leadership roles, managing teams, services, and complex projects.
* Strong knowledge of IT infrastructure, cloud, cybersecurity, data analytics, and telecommunications.
* Excellent leadership, communication, and decision‑making skills.
* Expertise in project and contract management principles.
* Strategic thinker with a passion for technology and innovation.
What youll get in return
* Bonus Scheme 15 %
* BUPA Medical for personal and family cover
* Healthcare cash plan
* Life Assurance ×3 Time Salary
* Pension contribution 5% employee, 5% employer lead
* 25 days holiday plus one additional birthday and work anniversary plus more
What you need to do now
If youre interested in this role, click apply now to forward an up‑to‑date copy of your CV, or call us now. If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4759493 - Hayley Heath
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