General Manager - Café, BurnleySalary: £30,000 - £34,000 (depending on experience)Full-time | Permanent
Are you a natural leader with a passion for people and great coffee? Do you thrive in a fast-paced, community-focused environment? Our client is looking for a dynamic and people-focused General Manager to lead their welcoming and much-loved café in Burnley.
About the Role
As General Manager, you’ll be responsible for the day-to-day running of the café, ensuring a high standard of service, smooth operations, and a motivated team. You’ll bring energy, leadership, and an eye for detail — all while keeping customer experience at the heart of everything you do.
What You’ll Do
1. Responsible for the delegation of tasks and duties, maintaining high standards of health & safety, and delivering exceptional customer service standards
2. Overseeing daily operations, managing and motivating staff, maintaining inventory and ensuring high levels of customer satisfaction
3. Demonstrate a passion for great coffee, quality food and people-focused customer service and community engagement
4. Ensuring the consistent delivery of brand standards across all food and drink offerings. We pride ourselves on our specialty coffee so Barista experience is essential
5. Exemplifying strong leadership and manag...