IT Support Engineer Office-based | 36-hour week Our client is a well-established engineering-led organisation seeking a proactive and technically capable IT Support Engineer to join the business in a key, hands-on role. Reporting into the Facilities and Procurement function, you will be responsible for supporting, maintaining, and developing the company's IT and telecommunications systems, ensuring reliable, secure, and efficient day-to-day operations. This is a varied position combining IT support, systems administration, project involvement, database management, and fleet coordination, making it ideal for an IT professional who enjoys a broad remit, a high level of ownership, and close collaboration with stakeholders across the business. Key Responsibilities 1st & 2nd line IT support (on-site & remote) Support Windows/macOS, Microsoft 365, and Active Directory Maintain networks (LAN/WAN, VPN, Wi‑Fi) and VoIP systems Manage hardware & software assets and licensing compliance Support core business systems (including Sage & Alphalogix) Assist with IT projects and infrastructure upgrades Maintain IT documentation and liaise with external suppliers Support the company car fleet administration Key Requirements Proven IT support or system administration experience Strong knowledge of Windows/macOS & Microsoft 365 Networking fundamentals (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory and backup solutions Good problem-solving and communication skills Certifications (desirable): CompTIA, Microsoft, ITIL This role offers the chance to take ownership of a broad IT remit within a well-established engineering business, working closely with decision‑makers and contributing directly to operational efficiency. You'll be trusted, supported, and allowed to develop your technical and project experience in a stable, professional environment. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity