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About
Team Leader - Motor Claims
Location:Bolton (Office-based with flexible working options)
Salary:Range from £31,500 to £36,000depending on experience
Type:Full-time, Permanent
Hours:Monday to Friday, 9am -5pm (35 hours)
Are you a natural leader with experience inmotor recovery claims?
If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference this role could be the next step for you.What You'll Bring: Team Leader - Motor ClaimsWhat's In It For You: Team Leader - Motor Claims
* What You'll Be Doing: Team Leader - Motor Claims
* Leading a team of recovery claims handlers managingnon-fault motor claimsfrom first notification through to final settlement
* Handlingescalated queries, complaints, and complex claims
* Monitoring team performance and supporting staff development through coaching, mentoring and training
* Working with internal stakeholders to meet recovery targets and maintain service levels
* Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
* Ensuring fullFCA complianceand supporting GDPR and confidentiality requirements
* Contributing to recruitment, onboarding, and HR processes for your team
* Strong background intechnical motor recovery claims
* Experience in a team leadership or supervisory role
* Confident communication skills written and verbal
* Solid understanding of FCA, FOS, and general claims compliance
* Excellent organisation and prioritisation skills under pressure
* CII Certificate in Insurance (essential) Dip CII is a bonus
* Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
* Increased holiday allowance with length of service
* Your birthday off, plus a half-day for seasonal shopping
* Holiday sell scheme
* Free parking and casual dress code
* Support for industry qualifications
* Bonus scheme for going above and beyond
* Cycle to work scheme
* Friendly, supportive environment with trained mental health first aiders on-site
If you want to lead a high-performing team, enjoy the satisfaction ofgetting the result, and work in a business that values your input wed love to hear from you.
TITL1_UKTJ
* Bolton, England, United Kingdom
Work experience
* Finance & Accounting
Languages
* English
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Technology, Information and Internet
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