Senior Park Ranger at Grafham Water
Permanent / Full Time / £35,000 per annum
At the Heart of Grafham Water's Success.
Grafham Water, a stunning 1,500-acre reservoir and visitor attraction is looking for a dedicated Senior Ranger to join our team. This rare opportunity involves a unique combination of facilities and fisheries management, customer service, and operational delivery.
As Senior Ranger, you'll be at the heart of the park's success - inspiring and managing a passionate team of Rangers, championing excellent customer service, and maintaining high standards for site presentation and health and safety.
If you thrive in a fast-paced, visitor-focused environment and love solving practical challenges while making a difference, this role is for you.
What the role entails:
* Team Leadership: Supervise the Park Ranger team, promoting excellent performance, customer satisfaction, and delivery of a nationally renowned fishery. Maintaining and documenting Health and Safety records, systems and activities
* Customer Engagement & Brand Promotion: Deliver customer interactions that encourage repeat visits to our park and deliver happiness to our visitors, while promoting the Anglian Water brand and all our water parks.
* Operational Excellence & Health and Safety: Support the team in maintaining excellent housekeeping standards and ensuring facilities are clean and operational and beautifully presented
* Team Collaboration: Work closely with the park's management team to deliver high standards of presentation, safety, and customer care.
* Event Support: Provide assistance with the planning, coordination, and delivery of park events and activities, contributing to an excellent visitor experience.
We're looking for someone who:
* Holds a full, valid driving licence
* Is passionate about delivering exceptional customer service and consistently goes the extra mile
* Has hands-on experience working in a practical, outdoor environment
* Demonstrates strong leadership skills with a proven ability to motivate and inspire a team
* Has a proactive and solution orientated approach to maintaining high housekeeping and presentation standards across the park
Why Join Us?
As a valued member of the team, you are entitled to these fantastic benefits:
* Discounts on activities and cafés at our Water Parks, as well as free parking
* Personal Private Healthcare with access to a 24/7 remote GP service for your entire household
* 23 days annual leave - rising with length of service. Through this benefit you can choose to buy or sell up to 5 days additional leave each year.
* Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
* Bonus scheme
* Generous Paternity, Maternity & Adoption leave
Closing date: Tuesday 1st July 2025
Interviews: 9th & 10th July 2025 at Grafham Water
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